Terms & Policies

Return Policy & Exchanges

 

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise within 14 days of receiving your order. Returned merchandise should include the packaging and tags and be in the same condition as when it was received. Used merchandise cannot be returned unless defective. A restock fee may apply.

 

Return for Full Refund

Merchandise returned within 0-14 days of receiving will be refunded back to the original form of payment. Shipping fees will not be refunded. Please allow 10-14 days for the processing of your return

 

Return for Online Credit

Any merchandise received 14 -30 days from receipt of merchandise will be returned and credited in the form of an online credit. Refunds not accepted after 14 days.

Merchandise received after 30 days may be subject for return authorization. Orders are not guaranteed returnable after 30 days and my be denied for return, even online credit. If your return is not approved, the item will be sent back to you at your own expense. Please call us prior to shipping back any merchandise past the return policy to ensure you do not incur any additional shipping charges should your item(s) not qualify for return.

 

Sale and Online Clearance Merchandise

All sale and clearance items are final sale.

 

In Store

Anat Marin online merchandise may be returned to Anat Marin store and must be accompanied by the original packing slip/invoice in order for the Anat Marin store to accept it. Credit will be issued once the return has been processed in the store.

 

Store Purchases

Any merchandise purchased at the Anat Marin store should be returned to the Anat Marin store.

 

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Privacy policy

To help us achieve our goal of providing the highest quality products and because we respect your privacy we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.

 

We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.

 

As we continue to develop our Web site and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

 

The information we collect

We receive and store any personally identifiable information you enter on the Web Site, whenever you shop with Anat Marin LLC -- online, or information you give us in any other way.

 

From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

 

When you visit this Web Site, our web server automatically collect anonymous information such as log data and IP addresses. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

 

How we use the information we collect:

We use the information we collect for various purposes, including:

• to complete your purchase transactions

• to provide the services you request

• to keep you informed about the status of your orders

• to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you

• to notify you of product recalls or provide other information concerning products you have purchased

• to improve our merchandise selections, customer service, and overall shopping experience

  • WE DO NOT SHARE OR SELL YOUR INFORMATION TO ANY THIRD PARTIES

 

Anat Marin LLC: All of the above information that we collect, as described above, will not be shared with any third parties.

 

Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Web Site, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this Web Site or the public.

 

Cookies and how we use them

Cookies: A "cookie" is a small data file stored by your Web browser on your computer's hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database.

 

We use cookies to keep track of what you have in your shopping cart and to remember you when you return to the Web Site as well as to identify the pages you click on during your visit to our site and the name of the Web site you visited immediately before clicking to anatmarin.com. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our Web Site will not operate correctly if you disable cookies.

 

We may contract with third parties who may use cookies and collect information on our behalf or provide services such as credit card processing, shipping, promotional services or data management. We call them our Customer Care Partners. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our other Customer Care Partners. However, we respect your right to choose whether to be included in such services. If you would like to opt out of these services, please click here.

 

Children's privacy

Protecting children's privacy is important to us. Our Web Site is a general audience site. We do not collect or maintain information from those we actually know are under 13, and no part of our Web Site is targeted to attract anyone under 13. We also do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent's consent.

 

Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.

 

Acceptance

By using this Web Site, you accept the policies set forth in this Privacy Policy.

 

 

General

Please review the following terms and conditions ('Terms of Use') and our other policies that govern your visit to our Site and your use and purchase of products from our Site (collectively, 'Use'). Your Use of our Site constitutes your acceptance of, and agreement to follow and be bound by, such policies and by the Terms of Use. Anat Marin LLC reserves the right, at any time, to modify, alter or update our Site, policies and these Terms of Use.

 

Site Contents

Unless otherwise noted, the design of the Site, the Site as a whole, and all materials that are part of the Site (collectively, 'Contents') are copyrights, trademarks, trade dress or other intellectual properties owned, controlled or licensed by Anat Marin LLC or its subsidiaries and affiliates.

 

Comments, Feedback and Other Submissions

We welcome your comments and feedback regarding our Site, our products and our services. We do not, however, accept confidential or proprietary information. Accordingly, all comments, feedback, ideas, suggestions, materials, information and other submissions disclosed, submitted or offered to Anat Marin LLC using this Site or otherwise (collectively, 'Comments') are not confidential and will become and remain Anat Marin’s property. The disclosure, submission or offer of any Comments will constitute an assignment to Anat Marin LLC of all worldwide rights, titles and interests and goodwill in the Comments without payment of any compensation. Comments submitted by you must not violate any right of any third party, and must not contain any libelous, abusive, obscene or otherwise unlawful material.

 

The Contents are intended solely for your personal, noncommercial use. You may copy Contents displayed on the Site for your personal, noncommercial use only. No right, title or interest in any Contents is granted or transferred to you as a result of any such copying. Except as noted above, you may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, any of the Contents or the Site. Unauthorized use of the Contents is expressly prohibited by law, and may result in severe civil and criminal penalties.

 

Merchandise Availability

Merchandise availability on our website is not guaranteed as it may be low in stock. If merchandise is not available by the time your order processes, we will notify you of this via e-mail. You will receive a shipping confirmation e-mail once your items have shipped.

 

Product Information

Anat Marin products displayed on the Site may be available in Anat Marin store in Calabasas, CA. The prices displayed on the Site are quoted in U.S. dollars, unless otherwise indicated.

 

All prices are subject to change without notice.

 

Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.

 

Shipping

All stock items will be shipped within 5-7 business days.

Exotic Skin orders are special orders, please allow 2-3 weeks (business days) delivery time.

Special delivery arrangements may be available for an additional charge.  

All international shipping charges (freight, insurance, sales tax), and additional surcharges, custom duties, and tariffs, are to be covered by the purchaser.

 

Gift Cards:

Coming soon. In store gift cards are available at this time, please call 818.914.6321

 

TERMS:

We only accept payment by Visa, Mastercard, AMEX & Paypal.

Disclaimer, Limitation of Liability and Indemnity

 

EXCEPT AS OTHERWISE EXPRESSLY PROVIDED, THIS SITE, ALL CONTENTS AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN 'AS IS' BASIS. ANAT MARIN LLC DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY FOR A PARTICULAR PURPOSE. ANAT MARIN LLC DOES NOT WARRANT THAT YOUR USE OF THIS SITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT THIS SITE OR ITS SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. ALTHOUGH ANAT MARIN LLC ENDEAVORS TO PROVIDE ACCURATE INFORMATION, IT DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE ACCURACY OR RELIABILITY OF INFORMATION ON THIS SITE. YOUR USE OF THE SITE IS AT YOUR OWN RISK. ANAT MARIN LLC SHALL BE LIABLE TO ANY PERSON OR ENTITY FOR ANY DIRECT OR INDIRECT LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR OTHERWISE), INJURY, CLAIM, OR LIABILITY OF ANY KIND OR CHARACTER WHATSOEVER BASED UPON OR RESULTING FROM YOUR USE OR INABILITY TO USE THIS SITE, OR ANY INFORMATION OR MATERIALS PROVIDED ON THE SITE. ANAT MARIN LLC IS NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE OR ANY MATERIALS ON THE SITE, OR WITH ANY OF ANAT MARIN LLC TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS ANAT MARIN LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, DISTRIBUTORS, VENDORS AND AFFILIATES FROM AND AGAINST ANY AND ALL THIRD PARTY CLAIMS, DEMANDS, LIABILITIES, COSTS OR EXPENSES, INCLUDING REASONABLE ATTORNEYS' FEES, RESULTING OR ARISING OUT OF YOUR BREACH OF ANY OF THESE TERMS OF USE.

 

Denial of Access

These Terms of Use constitute an agreement that is effective unless and until terminated by Anat Marin LLC. If in Anat Marin’s sole discretion you fail to comply with any term or provision of this agreement, Anat Marin LLC may deny you access to the Site. In the event of denial of access by Anat Marin LLC, you are no longer authorized to access the Site, and the restrictions imposed upon you with respect to material copied or downloaded, and the disclaimers and limitations of liabilities set forth in these Terms of Use, shall continue in force. These Terms of Use constitute the entire agreement between you and Anat Marin LLC relating to the subject matter addressed herein.

 

Applicable Law

The law applicable to the interpretation and construction of these Terms of Use and any transaction (including purchases made on this Site) using or related to the Site shall be the laws of the State of California, USA without regard to principles of conflict of laws. You agree that all matters relating to your access to or use of the Site, including all disputes, will be governed by the laws of the United States and by the laws of the State of California.

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